Sales Rules Gallery
When purchasing from the workshop gallery in Laupstad, the following terms and conditions apply:
Payment
We accept cash, bank cards and Vipps. A receipt is issued upon purchase.
Right of exchange
Important:
- The item must be unused and undamaged.
- Exchange of goods only against receipt or exchange slip
- Discounted items, second-hand items from the second-hand shelf, and food/beverages cannot be exchanged.
- Personalized jewelry cannot be exchanged or returned.
Right of withdrawal
Cancellation period: You can cancel your purchase within 14 days.
You cannot request a refund, but you can receive a voucher/gift card that you can use for another purchase. You can use the voucher/gift card within 6 months.
Gift
If you want to buy a gift – remember that you can get an exchange slip. The exchange deadline is 4 weeks from the date of purchase.
Manufacturing defect/Production defect
As soon as it is determined that the fault is the seller's responsibility, we will offer a repair or a new item. You will receive this within a reasonable time.
Repair: We will not attempt to repair the same defect more than twice. If we are unable to repair or provide you with a new item, you can get your money back.
Complaints period
According to Norwegian law, all jewelry has a 2-year warranty. Wear and tear and damage caused by incorrect or inadequate maintenance are not covered by the warranty.
Contact
For questions about terms of sale, please contact:
Phone/SMS: 979 85 799
Email: post@lofotenjewelry.no