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FAQ

1. How long does the delivery take?

INTERNATIONAL DELIVERY:

I use Posten/Bring to send packages. Shipping is not free outside Norway. I send orders with a tracking number.

Delivery has taken place when the buyer, or his representative, has taken over the thing.

The production time varies, because each piece of jewelry is handmade. The delivery time depends on your location, the type of order and how many products are ordered.

Total delivery time: 7-30 days (depending on which country the package is to be sent to!)

Shipping fee: NOK 349-399 depending on weight and country.

Delivered to recipient's door/nearest optional delivery point. Whether the postal item is delivered to the recipient's door or to the post office will depend on the recipient country's regulations. For all packages that are attempted to be delivered or sent directly to the post office, there is a collection deadline of at least 14 days and up to 4 weeks in some countries. If the package is not collected within this period, it will be returned (unless you have an explicit waiver for the package in the shipping label). In that case, you must pay the list price for a corresponding new package to the relevant country.


TRACKING AND TIME

All orders are fully traceable at https://www.posten.no/ Delivery times are indicative only, and do not take into account possible delays caused by payment authorization and/or stock availability. To avoid delays in receiving your order, be sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order. 

2. What are the international shipping costs, taxes and duties?

TAXES AND CUSTOMS (INTERNATIONAL)

All local import duties and taxes cked by the customer. This should be taken into account before ordering. See your country's customs regulations for more information.